Raising a request for the License Key renewal from Smarten Support

Modified on Thu, 11 Jun, 2020 at 7:40 PM

In case you notice that your license key is about to expire or expired and would like to raise a request to renew the license key, you need to perform following actions:

  • Go to Administration> Configuration
  • Open the License Key Information from Smarten Administrator Panel
  • Get the MacID of the server where Smarten is installed with various other details and fill-up the table as shown below :

Company Name
XYZ Company Ltd
Contact Person
Mr. User
Email Address
Smarten Version
No. of Power Users
No. of BI Users
No. of Publish Users
No. of Admin License


  • Send it on support@smarten.com with subject line ‘<CompanyName> : License Key Renewal Request’

Refer article License Key > Adding new license key for adding newly received license key

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